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How can we help?
Have a question, issue, or feedback? We're here to help. Reach out and we'll get back to you as soon as possible.
FREQUENTLY ASKED QUESTIONS
How do I delete my chat history?
Open the app, swipe left on any conversation, and tap Delete. All data is stored locally on your device — once deleted, it's gone permanently. There is no server-side copy.
Is my data sent to any servers?
Messages are encrypted on your device, processed ephemerally by our AI models, and the response is streamed back. Nothing is stored on the server. Chat history lives only on your device.
How do I restore a purchase?
Open the app and navigate to Settings. Tap "Restore Purchases" and your subscription will be restored automatically through the App Store.
Which AI models does VaultGPT use?
VaultGPT is powered by open-source models including Mistral, LLaMA, and other community-driven alternatives — hosted on trusted, eco-friendly servers located in Canada and the EU.
Can I use VaultGPT without a subscription?
VaultGPT offers a limited free tier. A subscription unlocks unlimited messages, faster responses, and access to more capable models.